ANCOM debated and adopted, during a Consultative Council meeting, the new set of indicators to be reported by the postal service providers. ”The decision adopted today includes all the legislative provisions on the reporting of statistical indicators applicable to postal service providers. We also aimed at making it easier for the providers to report statistical data, while optimizing the reported indicators, in light of ANCOM’s reporting obligations to the EU relevant bodies”, declared Eduard LOVIN, vicepresident of ANCOM.

New set of statistical indicators

The new structure of the statistical indicators will enable better and easier identification of all the aspects of the postal service market, with its most relevant segments (including universal service), taking into consideration the developments in the postal sector. The providers will report the statistical data by categories of postal items, itemized according to the provider’s capacity (traffic achieved on one’s own behalf, traffic achieved as a subcontractor, respectively traffic achieved as a reseller) and to the destination of the postal item (domestic traffic, cross-border incoming and – respectively - outgoing traffic).

For the traffic achieved on one’s own behalf, ANCOM has highlighted the main categories of postal services, as well as the weight classes. With a view to ensuring a level reporting process, this structure has been applied to the main categories of postal items, as well: items of correspondence, printed matter, small packages and parcels. Furthermore, traffic-related information has been aggregated into a single reporting form, therefore a postal item will be reported once - regardless of its type - under one specific indicator.

Indicators to be reported

Postal service providers must report the general information intended for their identification and for the identification of the services provided, data on their postal network, the human resources involved in the processes carried out and the value of the investments placed, data on the domestic and – where applicable – on the cross-border postal items processed (items of correspondence, printed matter, small packages, postal parcels, mandates, cecograms, direct mail items, social security pay slips and information documents prepared by the National House for Pensions, related postal services – bulk direct mail, hybrid items – as well as complaints received from postal service users.

Meanwhile, the Authority took into account the need to evaluate the delivery time and the usage degree of automatic systems, as these are expected to gain increasing importance for users. For example, in the reports on the incoming domestic and cross-border traffic for a series of postal items (items of correspondence, printed matter, small packages and parcels) ANCOM introduced an indicator regarding the percentage of postal items delivered to manned contact points, to unmanned contact points (including automated systems), as well as to other locations.  

Reporting terms

Given the schedule of ANCOM’s reporting obligations to various international bodies, the deadline for sending data by the postal service providers authorized to ANCOM was set on the 15^th of March, of each calendar year. Exceptionally, for the reference period 2019, postal service providers are required to report the statistical data provided in the decision by 15 May 2020.